RETURN POLICY

Returns are free and easy. We hate when items don't fit how we want them, so we offer free returns on most orders within 30 days of delivery.

How to Request a Return

On Mobile

  1. Click the menu (three horizontal lines) on the top left
  2. Click Login
  3. Enter the email address you used when purchasing your item
  4. On your profile page click Request Return

On Computer

  1. Click the profile icon at the top right beside the cart icon
  2. Click Login
  3. Enter the email address you used when purchasing your item
  4. On your profile page click Request Return

Please Note

If only one item is returned from a mixed order, the refund applies to the discounted item. Both regular and discounted items can typically be returned unless noted otherwise on product pages.

You'll receive shipping instructions via email after your return is approved. Refunds are issued once items reach our warehouse.

Questions? Email us at hello@dirtpilecreative.com.